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Best Practices for Delivering Online Tests & Quizzes

Observing the following best practices will help to ensure the successful delivery of online tests to your students.

Offer a Practice Test.


  • Offer a practice test to your students each semester to acquaint your students with the process of accessing, taking, and submitting tests.
  • Include the types of questions you will ask on a real test or quiz, e.g., multiple choice, true/false, short answer/essay, etc.
  • Use settings similar to those you will use on a real test or quiz, e.g., timed tests vs. untimed tests, multiple vs. single submissions allowed, etc.
  • If you plan to use the Audio Recording question type, create a practice test that will allow students to test their microphone and speakers before launching the real exam.


  • Don't assume your students are familiar with taking online tests using the Tests & Quizzes tool!

Request a Review of Your Test Settings.


  • Invite the UVACollab support team (collab-support@virginia.edu) to review your settings before you publish your test to avoid unexpected outcomes.  Email us with the title of your site and assessment, and we'll be happy to look it over for you!
  • Enable the option to display each question on a separate web page to force saving answers when students advance to the next question. (Recommended setting.)

Set a time limit for in-class tests.

If you are offering a test or quiz in class, it is recommended to enable a time limit in the settings.  For example, if your exam begins at 9:00 am and ends at 11:00 am, set a time limit equal to the amount of time between the available and due dates, i.e., 2 hrs. 00 min.

Advantages of a time limit:

  • A bar indicating how much time is left displays to students during the test. The time remaining is restricted by the latest submission date allowed for the test (the due date, or if late submissions are allowed, the late submissions accepted until date).
  • When the time is up, a student's work in progress will be automatically saved and submitted.

Note: Enabling the Autosubmit feature is not recommended for in-class tests because autosubmit does not save students' work before submitting. It only submits work that students saved before the latest submission date allowed for the test.

Remind Students to Observe Essential Test-Taking Tips.


  • Review and observe the Essential Tips for Taking Online Tests in UVACollab to avoid technical issues and improve probability of successful submissions.
  • Verify they have a stable network connection before starting a test.
  • Set their phones in Airplane mode to minimize load on the wireless network while test-taking.
  • Shut down all other applications & activities on their computer during a test.
  • These tips are useful for instructors, too!


  • Don't use mobile devices to take tests!
  • Don't open multiple browser tabs or windows to the Tests & Quizzes tool while taking a test!  Doing so can cause errors, including lost test answers!
  • Don't use the browser's Back or Forward buttons to navigate an online test. Using the browser's navigation can produce unexpected results, including lost answers!
  • Don't double-click buttons and links! Double-clicking will actually slow down screen loads and could produce errors.
  • Don't navigate away from a test without saving or submitting your content!  A timer on a timed test will NOT pause if you exit the test, so be sure to return to your test as soon as possible if it is timed!

Offering an open resource test?

REMEMBER: Students cannot have multiple tabs or windows open to Tests & Quizzes!

Trying to review feedback from a previous assessment while taking a test can cause errors, including lost test answers!


Save past Feedback as a PDF (See image below for screen shots of steps.)

  1. Click the Feedback link for the previous assessment.
  2. Using their internet browser's Print function, select Print.
  3. Choose to print/save the page as a PDF.
  4. On their local computer, open the PDF, DO NOT open a new window to Tests & Quizzes.

Reserve Auditoria or Classrooms with Upgraded Wireless Coverage.

Are you planning to deliver a test to a large class (100+ enrollment) in a single location on-grounds?

Good news! The ITS Wireless Upgrade Project is already complete in academic auditoria across grounds.

This means that wireless access points in these locations should be able to accommodate connections by all of your students, assuming you and they follow other recommendations specified in the Reminders to Students (above)!


Get Help.

Contact collab-support@virginia.edu if you have questions or need assistance with Tests & Quizzes, or if you discover a problem with an online test submission.

If you are reporting an issue for a student, please include as many details as possible.  Helpful information would include each student's name, UVA computing ID, the internet browser they are using, and its version (if known).  


  • Your UVA computing ID.
  • The title of your course.
  • The title of the test.
  • The date and approximate time of the occurrence of an issue.
  • A description of the problem.
  • If a student has encountered an issue, the student's name and UVA computing ID.
  • If a student has encountered an issue, any information they can provide regarding the issue, to include the internet browser they are using, and its version (if known).